Telephone Support
Customers with a valid maintenance contract can access our telephone support hotline 24 hours a day 7 days a week (including US holidays) by dialing:
| NORTH AMERICA (Toll Free #) |
(877) 780-3077 |
| NORTH AMERICA (Direct Toll #) |
(732) 571-2160 |
| MEXICO |
01-800-681-1581 |
EUROPE, MIDDLE EAST & AFRICA (EMEA)
Belgium
France
Denmark
Germany
Ireland
Israel
Italy
Netherlands
Portugal
South Africa
Spain
Sweden
Switzerland
United Kingdom
Other EMEA Countries |
0800-79392
0800-918893
8088-9260
0800-1012330
1-800-608178
1-80-9216346
0800-782147
0800-0227402
800-8-14516
080-09-81256
0900-991600
0200-896316
0800-836023
0800-9171424
+49-208-468-4650 |
ASIA-PACIFIC & JAPAN (APJ)
Australia
China
India
Japan
Korea
Malaysia
New Zealand
Singapore |
1300 368 528
400-818-5908
1800-425-2951
0120-938-003
00-308-13-1763
1-800-813-686
0800 447 342
800-101-2206 |
Please, before you call have the following information ready. This will significantly speed up the support response process and enable CommVault to serve you better.
- Company Name
- Your Name and Contact information
- CommCell-ID
- Product Version
- A brief description of the problem
|
Non-Maintenance Customers
Customers who do not have a maintenance agreement with CommVault will have limited access to technical resources. CommVault will respond on a Time & Material basis with "best effort" only upon receipt of a Purchase Order or Credit Card.
|
(Our goal is to answer your call within 2 minutes)