The Americas
2 Crescent Place
Oceanport, NJ 07757
United States
|
Asia Pacific
Lvl 4
17-19 Bridge Street
Sydney NSW 2000
Australia
|
EMEA
Apex Plaza
Forbury Road
Reading, Berkshire
United Kingdom RG1 1AX
|
China
Room 2618
Tower B, Gemdale Plaza
No.91, Jianguo Road
Chaoyang District, 100020 Beijing
China
|
Telephone Support
Customers with a valid maintenance contract can access our telephone support hotline 24 hours a day 7 days a week (including U.S. holidays) by dialing:
North America
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Toll Free #
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+1 877-780-3077
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Direct #
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+1 732-571-2160
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Latin America
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Brazil
|
0-800-892-2288
|
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Colombia
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01-800-710-2063
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|
Mexico
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01-800-681-1581
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EMEA
|
Belgium
|
0800-79392
|
|
Denmark
|
8088-9260
|
|
France
|
0800-918893
|
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Germany
|
0800-1012330
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Ireland
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1-800-608178
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Israel
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1-809-494177
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Italy
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0800 782147
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Netherlands
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0800-0227402
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Portugal
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800-8-14516
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Russia
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8-800-100-9423
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Saudi Arabia
|
8008444077
|
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South Africa
|
080-09-81256
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|
Spain
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0900-991600
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|
Sweden
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0200-896316
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Switzerland
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0800-836023
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United Arab Emirates
|
80004442334
|
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United Kingdom
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0800-9171424
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Other EMEA Countries
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+441189522030
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Asia Pacific
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Australia
|
1300 368 528
|
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India
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1800-419-2951
|
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Japan
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0120-938-003
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Korea
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61-2-9261-8110
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Malaysia
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1-800-813-686
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New Zealand
|
0800447342
|
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Singapore
|
800-101-2206
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Thailand
|
001-800-13-204-2904
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China
|
China
|
400-818-5908
|
|
Hong Kong
|
800-906-128
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Before placing your call to support, please have the following information ready. This will significantly speed up the support response process and enable CommVault to serve you better.
- Company Name
- Your Name and Contact information (phone and email)
- CommCell-ID
- Product Release Version
- A brief description of the problem and any relevant error information, including the Job ID
Non-Maintenance Customers
Customers who do not have a maintenance agreement with CommVault will have limited access to technical resources. CommVault will respond on a Time & Material basis with "best effort" only upon receipt of a Purchase Order or Credit Card.
(Our goal is to answer your call within 2 minutes)